SITEDIA · UK
Contact
Last updated: 7 October 2026
You can also use the feedback button at the bottom right of the site. Leave your contact details if you would like a reply.
What to include
| Topic | What to include |
|---|---|
| Features and diagrams | The address, postcode or coordinates of the site, the diagram, and a screenshot |
| Signing in | Your account email and how you sign in |
| Payments, passes, cancellations and refunds | Your account email, order number and payment date |
| Personal data | Which right you want to use (access, correction, erasure and so on) and your account email |
Never send card numbers, security codes, passwords or verification codes. Remove other people's personal information from attachments.
Response time
We reply in English, usually within a few days. Requests with a legal deadline (such as a cancellation or a data protection request) are handled within that deadline.
Payment questions
Contact sitedia about features and access. For the payment transaction itself you can also contact Polar at [email protected]. If you paid but do not see Pro access, do not pay again — send us your order number.
Who runs the service
Service: sitedia · [email protected]. The operator's identity and postal address are provided by email on request. Passes are sold by Polar Software, Inc., 3500 South DuPont Highway, Dover, DE 19901, United States.
Scope of support
For data errors we tell problems in the source data apart from errors in our processing. We do not give planning, surveying or legal advice.