SITEDIA
Contact
[email protected]
You can also use the feedback button at the bottom right of the site. Leave your contact details if you would like a reply.
You can also use the feedback button at the bottom right of the site. Leave your contact details if you would like a reply.
What to include
- Feature problems: address or coordinates, the feature you used, the time, and a screenshot
- Sign-in problems: account email, sign-in method, and the error message
- Payments and passes: account email, order number, and payment date
- Privacy requests: the type of request and your account email
Never send card numbers, CVCs, passwords, or verification codes. Redact other people's personal information from attachments.
Payment questions
Contact sitedia about features and access. Contact Polar support at [email protected] about the payment transaction itself. If you paid but do not see access, do not pay again — send us your order number.
Response time
We usually reply within 2 to 3 days. Requests with a statutory deadline are handled within that deadline.
Scope of support
For data errors we distinguish problems in the source data from errors in our processing. We do not provide permitting, surveying, or legal advice.