SITEDIA · GERMANY
Contact
Last updated: 15 October 2026
You can also use the “Feedback” button at the bottom right of the site. Leave your email address if you want a reply.
What to include
| Topic | Please include |
|---|---|
| Features and diagrams | The address or coordinates of the site, the diagram and a screenshot |
| Signing in | Your account email and how you sign in |
| Payments, passes, withdrawal and refunds | The account email, the order number and the payment date |
| Personal data | The right you want to use (access, correction, erasure and so on) and the account email |
Never send a card number, security code, password or verification code. Remove other people’s personal data from attachments.
Response time
We reply in English or German, usually within a few days. Requests with a legal deadline (withdrawal, personal data) are handled within that deadline.
Payment questions
For features and access, email sitedia. For the payment itself you can also email Polar: [email protected]. If you paid but don’t see Pro features, don’t pay again — send us your order number.
Who runs the service
Service: sitedia · [email protected]. The operator’s identity and postal address are provided by email on request. The pass is sold on behalf of sitedia by Polar Software, Inc., 3500 South DuPont Highway, Dover, DE 19901, United States.
Limits of support
When data looks wrong, we separate problems in the source data from errors in our processing. We do not give legal, planning or land boundary advice.